FAQ

Height Hall

Flanders Expo – Gent: 
The (free) height of the hall is 6 meters. Do you have items in the booth higher than 2.50 meters on 1 or several points? Then please ask for more information. 

Expo – Houten: 
The (free) height of the hall is 5.50 meters. Do you have items in the booth higher than 2.50 meters on 1 or several points? Then please ask for more information. 

Turnkey (standard) stand space 

Your stand space is including wall panels (white), anthracite carpeting, a duo spot, electricity including usage (up to 1kW), 1 socket with two contact points.



Note
! The actual colour of the carpet tiles is anthracite and can deviate per location.
Booths wider than 4 meters might need one or more support panels (see image on the right). 

Free (own) stand construction 

Note! Own stand construction during the PromZ Product Première is NOT permitted. Want something special? Please discuss this with your account manager.

 

Catering
PromZ offers you lunch and drinks for yourself and your stand crew (with a maximum based on the stand size in m2). Drinks you can get at the catering station(s). Lunch will be brought at the booth. Please do register your stand crew in time, so we can order enough lunch for you. 

Sampling and/or stand catering 
Wish to sample food/drinks or have your own catering point during the exhibition? Then please request for permission at traffic@hetportaal.com or +31 (0)75-6475747.

Loading/unloading (routing) 
Expo Houten: 
Loading and unloading can be done through door numbers 1, 2 and 3.

Flanders Expo – Ghent:
Loading and unloading can be done through gate numbers P34 and P35.  

Construction
Expo Houten is open for the construction and decoration of your booth on Wednesday 17 January from 14.00 – 20.00 hours. Besides that you are welcome to finish the last details on Thursday 18 January between 8.00 – 10.00 hours.

Flanders Expo is open for the construction and decoration of your booth on Monday 22 January from 15.00 – 21.00 hours. Besides that you are welcome to finish the last details on Tuesday 23 January between 8.00 – 10.00 hours.

Please note: During construction and dismantling, costs for removing stand waste and, as for (system) stand construction, residues as well as damage will be charged on to the exhibitor.

Please keep in mind that if you come to set up the stand before opening on the day of the exhibition and something is unexpectedly wrong with the stand, it cannot be adjusted (there will no longer be a stand builder present on location).

Dismantling
The dismantling of stands and the removal of goods must take place on:

Netherlands: Thursday 18 January from 17.00 till 20.00 hours.

Belgium: Tuesday 23 January from 17.00 till 20.00 hours.

Please note: During construction and dismantling please note that costs for removing stand waste and, as for (system) stand construction, residues as well as damage will be charged on to the exhibitor.

Flyers
Do you wish to spread flyers during the event? Please ask for permission. It is not permitted always and/or everywhere. 

Music
Wish to make sounds or play music during the exhibition? This is approved at your own booth, as long as surrounding booths don’t have a problem with that. Other ideas? Please contact us.  

Sampling (products)
Wish to sample your product during the event? Ask for permission. Sampling is not permitted always and everywhere. 

 

Note! The booth has no standard furniture included. For ordering booth furniture we work with JMT & EBG.
             Furniture needs to be ordered seperately for each location. The party of your choice will make sure the ordered materials will be at the right location on the right booth in time.

1. JMT, visit the website  www.jmt.nl/en_GB.

Check out what furniture you wish for. Let us know.
We will send you the pricing for approval and your order will be made.

2. EBG, visit the website https://www.ebgverhuur.eu/nl/.

We have made a manual for ordering furniture via EBG, click here for the manual.
Here you order the funiture yourself and you will receive the furniture invoice via us.

Login with the details below.

NETHERLANDS
User: NL18
Password: PromZ

BELGIUM
User: BE23
Password: PromZ

Furniture present in the booth 

Standard the booth doesn’t have any furniture. A varied appearance of the exhibition is more attractive for event visitors. Through diversity in furniture we like to get this done. 


Note! The actual colour of the carpet tiles is anthracite and can deviate per location.

Mounting/attachment options 
Wish to attach objects to your wall panels? You can borrow special hooks at the organisation office. A limited number in various sizes will be there to borrow. 

Please note: Costs for removing residues as well as damage will be charged on to the exhibitor. Therefore, drilling, hammering or anything else that will damage the wall panels is not allowed. 

Sticking on wall panels / wallpaper (turnkey) 
Wish to sticker or paper your walls? Make sure you use material that’s easy to remove. Residue as well as damage will be charged to the exhibitor. 

Wall panels
The booths are built with wall panels. A single wall panel has the following measurements: 1000 mm x  2500  mm (w x h). Sizes for sticking within the frame of one single panel are: 970  mm  x 2300 mm (b x h).

 

Construction height 
The maximum height of all items inside the booth can be 2.50 meters. Sometimes an exception can be made. Ask for permission.

Exhibitor badges 
Exhbitor badges for access to the exhibition floor need to be pre-ordered through Eventmaker. You will receive information about this subject separately. 

You need the exhibitor pass to be able to get your lunch, offered by us, at the booth. Depending on the number of hired m2 you can request for a maximum number of exhibitor passes per location (Flanders Expo – Gent and Expo Houten). If necessary you can make a request for extra persons (costs € 20,00 per person per day) via webmaster@hetportaal.com

Mounting/attachment options 
Wish to sticker your hired wall panels? Please make sure you use easy to remove material. Costs for removing residues as well as damage will be charged on to the exhibitor. 

Regulations PromZ Product Première 
The regulations for exhibitors can be found here. 

Delivery of goods/Logistics 
If you want to ship exhibitor goods, stand fitting material, parcels or other goods, our official shipping partner Fairexx – Rene Vissie / rene@fairexx.nl, will be happy to help out.

Fairexx can collect and store your goods in their external warehouse incl. stand delivery and collection from stand. If needed they can arrange customs clearance and return transport.

Loading/unloading (routing) 
Expo Houten: 
Loading and unloading can be done through door numbers 1, 2 and 3.

Flanders Expo – Gent:
Loading and unloading can be done through gate numbers P34 and P35.  

 

Dates and opening hours
The exhibition is open for visitors: 

Thursday 18 January 2024 – Expo – Houten (Netherlands) 10.00 – 17.00 hours
Meidoornkade 24, 3992 AE Houten, Netherlands
Hall 1 & 2

Tuesday 23 January 2024 – Flanders Expo – Ghent (Belgium) 10.00 – 17.00 hours
Maaltekouter 1,  9051 Ghent, Belgium 
Hall 3

Route Ghent
At Ikea, take exit 5. You will then arrive at the “inner ring” around Flanders Expo, and drive past halls 2-4-6 again. Then keep to the right and drive further past the rear of hall 1 and then at the rear of hall 8 you can enter parking PA3.

 

 

Electricity 
Electricity (usage up to 1kW) is included in the stand rent. Do you need more than 1kW? Contact us at: T: +31 (0)75-6475747 or by e-mail: traffic@hetportaal.com for more information.

Impregnation 
The fire department orders to impregnate all combustible material (such as cloth, straw, etc.). 

Lighting 
The booth has 1 duo spot, standard placed. It can be adjusted as you wish for. 
Please contact us during construction if you want to move the spots. 
Should you wish for extra lights during construction? Visit us at the organization office.

More information via traffic@hetportaal.com 

Waste 
Cost for (stand) waste that’s left behind (during construction and/or dismantling) and/or hard to remove tape/wall paper on system wall panels, as well as damage to the booth will unfortunately be charged to the exhibitor. The exhibitor is responsible for the disposal of waste. 

Water 
When you make use of a dishwasher etc. you should order a water connection for each machine/device. Ask us for the order form. On top of that, we do need a technical drawing for the position of the water connection. 

Is your question missing? 
Please contact project management:  

T +31 (0)75-6475747  
E traffic@hetportaal.com 

 

Expo Houten

You can use the free WiFi network. To request a wired and secure connection, please contact us at traffic@hetportaal.com.

Flanders Expo Ghent
You can use the free WiFi network. However, the available network is not stable and therefore does not guarantee (good) internet. If you need WiFi or cabling, see: https://flandersexpo.citymesh.com/

Houten Netherlands
At Van der Valk Hotel Houten you get a fixed price of € 168,50 per person per night including breakfast, excluding 5% tourist taxes.
Note: The hotel regular prices are flexible and can sometimes go down to a cheaper price than the offer above. Always check your best option!

You can book using this link: 
https://www.hotelhouten.nl/valk-events/promz2024/
Discount code: Promz2024
Valid up to 4 weeks prior to the event.

Ghent Belgium
Holiday Inn Ghent offers you a 10% discount on the valid flexible day prices. 
Note: You only get this discount when you say you are exhibitor of PromZ Product Première during the booking process.

en_GBEnglish